Shipping Policy

Effective Date: October 01, 2026

This policy explains where Aristacorp delivers, what it costs, how long it takes and how to follow a parcel on its way to you.

1. Where We Deliver

We deliver to all 50 U.S. states. We do not offer international shipping, and we cannot deliver to an address outside the United States, so please use a domestic address at checkout.

2. One Service, Free

There is a single delivery option: standard shipping, and it is free on every order. No minimum spend has to be reached to qualify. We do not operate an expedited, express or next-day service, so standard is what every order travels on.

3. Processing

Orders are picked and packed within 0-1 business days. An order placed after 2:00 PM CT enters the queue on the next business day, as do orders placed at a weekend or on a public holiday.

4. Transit

Once a parcel is with the carrier, standard delivery usually takes 2-3 business days. Distance, weather and carrier volumes can stretch that a little, particularly in the weeks around a public holiday.

5. Tracking

When your order ships, we email you a tracking number. You can use it to follow the parcel on the carrier's own tracking page from that point until it is delivered. The first scan sometimes takes up to 24 hours to appear, which is normal and not a sign that anything is wrong.

6. What You Pay

The checkout shows the full cost of your order, product price plus any applicable sales tax, before you confirm it. Nothing is added for delivery and there are no handling or fuel surcharges.

7. What Delivery Includes

Free shipping covers carriage to the address you gave at checkout. It does not include installation, assembly, in-home placement or the removal of packaging. Parcels are delivered to the door according to the carrier's normal practice for the address.

8. Address Accuracy

Please check the delivery address before confirming an order. An incomplete or incorrect address is the most common cause of a delay, and once a parcel is with the carrier we may not be able to redirect it.

9. Delayed or Lost Parcels

If tracking has not moved for several days, if the delivery estimate has passed, or if the parcel is marked delivered but has not arrived, contact us. We will raise an inquiry with the carrier and follow it through. If the parcel is confirmed lost in transit, we will put it right.

10. Damage in Transit

Keep the packaging and photograph the damage. Transit damage must be reported within 72 hours of delivery; the Refund & Returns Policy sets out exactly what we need.

11. Contact

For anything to do with a delivery, write to support@aristacorp.com or call +1 (314) 666-7683 during Monday-Saturday, 9:00 AM - 6:00 PM CT.